“I was paired with Appliance Connection through 2-10 home warranty. The tech Adam showed up on time, fixed both my dryer and fridge on site, was very professional and exceeded my expectations. I was not expecting my dryer to be fixed the same day because the receptionist at Appliance Connection told me that it would take multiple visits, that they would have to submit the diagnosis to 2-10, obtain approval, order parts, and reappoint. But Adam had repair parts in his truck and was able to fix my issues on site. There was no mention of having to get approval through 2-10 home warranty. Which is huge because who has time to sit at their house for 4 hr time windows. Would highly recommend Appliance Connection.”

Emily Payne

“Best Customer Service! I have extended warranty thru Home Depot and the follow up after filing my claim was to see if my situation was an emergency! Luckily it was user error and the people were so kind!”

Kristy Ulmer

“He was quick, did a great job, cleaned up very neatly and was polite and personable. Very happy with Appliance Connection I will have them come in in a couple weeks/months to look at our garbage disposal and washing machine!”

Max B.

“We’d been faithful to another appliance repair company in town for years, then early in 2011 we sold our house & moved within town. The people we bought our new house from said that they have only used Appliance Connection and that their technician knows our appliances & history, so we switched loyalties & are glad we did.

We have had to call on several appliances over the last year (the house is new to us, but the appliances are not new to the house!) One case in particular, their technician had to come back 4 times for our fridge in a 3 week period (a beverage air commercial fridge) and now it runs like a champ, they only charged one service charge for hours & hours of work.

Just bought a used ice machine from them to replace the one that dies here in November… greta deal & putting out ice like crazy!

The office staff is great & helpful on the phone too, they remember me by name now!

A note to Brad/Bradley… why write 2 reviews, that’s not fair. These folks are great & if you wanted a particular technician, or had a special request – I’m sure they would make it happen.”

Kelly Higgins

“I’ve used them several times, and couldn’t have been more pleased with the service. I used them for my warranty on my Frigidaire Gallery refrigerator/freezer and from the rep that answered the phone to Michael, the technician, they were honest, friendly and competent. He was very knowledgeable about the appliance, didn’t try to do more work than necessary, but was very thorough and made sure to clean up when he was done. I would highly recommend them. “

Kim Williams

“I was going to write a bad review because the first rep that came out did not get my microwave fixed. I called and complained and they took ownership of the situation, fixed the problem, and ordered the right parts and replacement. I was pretty mad initially but after the entire experience I was very happy.”

Google User

“Our refrigerator broke right in the middle of Summer! We could not live without our refrigerator, I called Appliance Connection and they were friendly and courteous. They came out right away and fixed the fridge no problem! They will be the first to call next time we have an appliance emergency!”

Amy M